Minggu, 15 Agustus 2010

DRB-Hicom And Volkswagen Ag To Collaborate On Production Of CKD Models

BERNAMA: August 13, 2010 20:36 PM


DRB-Hicom And Volkswagen Ag To Collaborate On Production Of CKD Models
KUALA LUMPUR, August 13 (Bernama) -- DRB-HICOM Bhd and Volkswagen AG on Friday signed a memorandum of understanding (MoU) to collaborate on the assembly and manufacturing of Volkswagen vehicles in Malaysia.

The MoU will pave the way for Volkswagen and DRB-HICOM to jointly plan the production of Volkswagen models in Malaysia, DRB-HICOM said in a statement.

The pact also included strengthening Volkswagen's existing sales activities and market presence in the country, said DRB-HICOM's group managing director Datuk Seri Mohd Khamil Jamil.

"This MoU is the culmination of intense discussions and both parties anticipate the production of the CKD (completely knocked down) models in Malaysia," he said.

The MoU was signed at Volkswagen Centre in Singapore by Mohd Khamil and Volkswagen's senior vice president, group manufacturing overseas, Dr Christof Spathelf and its head of sales for China and Asean, Soh Wei Ming.

Both Volkswagen and DRB-HICOM have planned that the Volkswagen CKD models will be assembled in Pekan, one of DRB-HICOM's automotive manufacturing facilities in Malaysia.

"We hope the entry of Volkswagen, Europe's biggest vehicle manufacturer into Pekan, would help to spur its transformation into a vibrant and self-sustaining regional automotive hub, as envisioned under the East Coast Economic Region initiative," said Mohd Khamil.

The group will also look at engaging the full participation of its component manufacturing companies, in a move to support Volkswagen's localisation programme, in line with the National Automotive Policy, he said.

"We are looking forward to an exciting future with Volkswagen and we foresee a mutually beneficial and successful partnership, especially in promoting and augmenting the national automotive industry," he added.



-- BERNAMA

Source: http://www.bernama.com/bernama/v5/newsbusiness.php?id=521107 

Jumat, 13 Agustus 2010

today is friday 13th which happens. . .

today is friday the 13th which happens to be my 31st birthday. Here's hoping the rest of the day's good.

thanks for your continuous support. Do pass around and invite your friends to this blog. 342 posts and counting and consistant 250 unique visitors daily. Once again thank you.

From jeff lim,
owner and editor of this blog.

UPDATE: 2358hrs...

Thanks, a NOT BAD Birthday. Have Yong Tau Foo for breakfast with granny,
Dry and Normal Bak Kut Teh for lunch with my dad and Boss,

Dominos pizza for Dinner with my family members

then off to "Treasure Hunt" with my CG/LG members @ 1 Utama. Strange but true, my CGL/LGL is my younger sister, Tracy Lim Ee Chyn.

Selasa, 10 Agustus 2010

Ramadan Mubarak starts today... Wishing...

Wishing: Selamat Menyambut Ramadan Mubarak to all my muslim friends... jangan lupa niat puasa :)
Posted via my  humble Nokia N79 hence no FANCY PICTURES/Graphics...

Senin, 09 Agustus 2010

JD Power Customer Satisfaction Index 2010


Editor Chips Yap: chips@motortrader.com.my
 

JD Power Customer Satisfaction Index 2010

Included in the study but not ranked due to small sample size were BMW, Ford, Hyundai,
Kia and Mercedes-Benz.
Chart source: JD Power Asia-Pacific
2010 Malaysia CSI Study
Decreasing the amount of time needed to service a vehicle or the amount of time customers have to wait for vehicle pick-up has a positive impact on overall customer satisfaction with after-sales service, according to the J.D. Power Asia Pacific 2010 Malaysia Customer Service Index (CSI) Study. 
The study measures new-vehicle owner satisfaction with the after-sales service process by examining 5 factors of dealership performance. In order of importance, they are: service quality, vehicle pick-up, service initiation, service advisor and service facility. CSI performance is reported as an index score based on a 1,000-point scale. Overall customer satisfaction averaged 710 in 2010, improving by 5 points from 2009. 
The study found that 98% of vehicles taken to dealerships for service are serviced within the same day. Among customers whose service was completed within the same day, 67% had service completed within two hours. Overall satisfaction averaged 8 points above the industry average when service was completed within two hours. However, satisfaction averaged 13% below the industry average when customers had to wait 3 hours or more to have service completed. 
Similarly, the study also found that satisfaction decreases as the total vehicle pick-up time, including finishing any paperwork, increases. Satisfaction averaged 24 points below the industry average when customers had to spend an average of 15 minutes or more at vehicle pick-up. 
“Prompt vehicle service and faster administrative processing times are critical elements of the customer experience,” said Taku Kimoto, GM for the Malaysia office at J.D. Power Asia Pacific, based in Singapore. “Dealerships should aim to improve time-related aspects and pay more attention to delivering service in a timely manner in order to enhance customer satisfaction and meet rising customer expectations.” 
Among the 10 brands included in the study, Honda performed particularly well in service initiation, vehicle pick-up and service quality to score the highest points of 736. Following Honda in the rankings were Toyota (733) and Nissan (721). Isuzu improved by 18 points in 2010, compared with 2009—more than any other brand—with its score of 719. 
The study found customers who are highly satisfied with the overall service performance of the dealer have, not surprisingly, higher levels of advocacy and loyalty to both dealerships and the brand. Among customers who were highly satisfied with their service experience at the dealership (service satisfaction scores averaging above 778), 35% stated they “definitely will” revisit their service dealer for post-warranty service. In contrast, only 8% of highly dissatisfied customers (service satisfaction scores averaging below 652) felt the same way. Similarly, 37% of highly satisfied customers said they “definitely will” recommend their service dealer to a friend or relative, compared to just 5% of highly dissatisfied customers.

 
 
The study found that service quality is the most important factor (38%) contributing
to overall customer satisfaction
  Service advisors play an important role in ensuring customer satisfaction and need to ensure that
paperwork is processed promptly
 
The 2010 Malaysia Customer Service Index (CSI) study measured the overall satisfaction of vehicle owners who visit an authorized dealer/service center for maintenance or repair work during the first 12 to 24 months of ownership. It was based on the responses from 2,653 new-vehicle owners who purchased their vehicles between February 2008 and May 2009 and took their vehicle for service to an authorized dealer or service centre between August 2009 and May 2010. The study was conducted between February and May 2010. All vehicle owners who participated were not from information provided by the car companies and obtained independently. They were thoroughly screened for suitability before being invited to participate. 
JD Power studies have been conducted since the 1970s and are recognized by the industry globally. This is the eighth year that the company has conducted its studies of the Malaysian auto market.

END OF ARTICLE...

Source:
http://www.motortrader.com.my/Cars/NewsHeader/News-in-2010/Local-News/JD-Power-Customer-Satisfaction-Index-for-2010.aspx

That's all folks, thanks for having the time and patience to read this blog entry.  

Happy 45th Birthday Singapore...

Happy 45th National Day Singapore...  Nothing fancy here just a wishing...  It's because I updated this from my humble Nokia N79...

Sabtu, 07 Agustus 2010

ARTICLE: NAP yet to draw major investments from abroad

The Star Business, Saturday August 7, 2010
NAP yet to draw major investments from abroad
By EUGENE MAHALINGAM
eugenicz@thestar.com.my

THE revised National Automotive Policy (NAP) has not been a blazing success as initially hoped by the Government, as it has yet to attract any significant foreign investments to Malaysia.

“If the question relates to getting global motor vehicle manufacturers to set up new production bases in Malaysia, then it is true that up to now there has been no announcement by global players on such a move,” says Malaysian Automotive Association president Datuk Aishah Ahmad.

Aishah, however, adds that there are several factors investors need to take into consideration before making any investment decisions.

“Whether to set up a base in Malaysia is a business decision which depends on a host of other factors,” Aishah tells StarBizWeek in an e-mail response.

An industry observer who requested anonymity says it is not difficult to see why the automotive industry has not attracted in-flow of investments.

An analyst says industry liberalisation so far has been more focused on the luxury segment, so Proton and Perodua are still protected.

“Everyone out there is only interested to bring in CBU (completely-built-up) units into Malaysia because we are still an attractive passenger car market,” he says.

“With most foreign automotive companies already setting up bases in Thailand and making it their regional hub, it is hard to imagine why anyone would want to uproot to relocate or worst still, to add fresh capacity via a new plant in Malaysia.”

Under the NAP which was reviewed last year, the country’s automotive industry was further liberalised to see a more effective development of the industry.

Among the measures introduced by the Government was to issue manufacturing licence to foreigners for selected segments without imposing any equity condition beginning this year.

This was offered for the production of luxury passenger vehicles with engine capacity of 1,800cc and above, pick-up trucks and commercial vehicles, hybrid and electric vehicles, as well as motorcycles of 200cc and above.

In early March, it was reported that the Government had received “overwhelming response” from foreign luxury car manufacturers seeking further clarification on the NAP.

“The Government has acknowledged that the local automotive industry needs to improve its capabilities and competitiveness to survive in the long term,” says Aishah.

“Local players are encouraged to look beyond the domestic market and to explore partnerships with foreign automakers in penetrating the global markets,” she adds.

Aishah says Malaysian companies should convince their principals on the attractiveness of this form of partnership.

“For non-national makes, this would depend very much on their principals to make such a move,’’ she says.

Nevertheless, the liberalisation of the local automotive industry seems to have kick-started some initiatives.

UMW Toyota Motor Sdn Bhd has announced it plan to invest RM170mil over the next three years to further develop its assembly plant in Shah Alam.

The company also plans to assemble its Toyota Camry model in Malaysia for the local market, replacing the current Thailand-imported units from 2012.

France’s Peugeot has announced its plan to make Malaysia a production hub for right-hand-drive vehicles.

Under a memorandum of understanding between local distributor Nasim Sdn Bhd and Automobiles Peugeot last month, a C-Segment sedan – about the size of Honda Civic or Toyota Altis – is expected to be launched next year.

The car, to be powered by either a 1.6-litre turbo-charged or 2.0-litre engine, will be assembled at Naza’s plant in Gurun, Kedah.

An analyst with a local bank-backed brokerage says the Malaysian automotive industry will not be “completely liberalised” as long as there are excise duties in place.

“Liberalisation of the industry so far has been more focused on the luxury segment, so Proton and Perodua are still protected. Only if excise duties are reduced, then will the NAP have a positive impact.

“If more foreign automakers come in with lower car prices, then it’s good. But so far, none has set up their lines here.”

END OF ARTICLE...

Source:
http://biz.thestar.com.my/news/story.asp?file=/2010/8/7/business/6813393&sec=business

That's all folks, thanks for having the time and patiece to read this blog entry...

Rabu, 04 Agustus 2010

NEW Hyundai Sonata. What a BEAUTY/STUNNER!

I just checked out the New Hyundai Sonata.  What a BEAUTY/STUNNER!  I was very MESMERIZED by the LOOKS, specs and pricings...

Looks best in Piano Black (above) AND Dark Blue...  A cross between Mercedes CLS and VW Passat CC and looks EVEN BETTER IN FLESH.

I was attracted to the 2.0 High Spec which priced at RM143,888 OTR for Individual Registration.


This beauty comes FULLY LOADED with Elec-tilt/slide FULL LENGTH PANORAMIC SUNROOF  (my favourite feature), Smart key + Push Button start, Leather seats, Rear A/c vents, 2x Airbags (to keep the cost down I presumed, if they brought in the 6 airbags version I think the price would be higher), ABS+EBD+ESP, Auto Cruise, Top notch Radio CD Player with MP3+IPod+Aux+USB Port.  It also have trip computer, Electronic folding side mirror...

In a NUTSHELL, The difference between the 2.0 High spec and 2.4 High spec's apart from the Engine size and roadtax, the 2.0 High spec comes without HID headlight, Auto light, Full Climate Control A/c (Manual A/c), Power front passanger seat THAT'S ALL.  Yet the price difference's RM20,000.  I'm not surprised that the Waiting lists for 2.0 High spec's longer than 2.4 High spec (3 months vs 2 months as at 1/8/2010).

Well, there's a saying a picture's worth 1000 words.  Here are 20+ photos... Enjoy!
Above: LARGE BOOT SPACE with 60:40 split fold rear seatback...

 
Fuel efficient engine.  Claimed Fuel Consumption for 2.0 (L/100km): 
URBAN/EXTRA URBAN/Combined:10.5/5.9/7.6. AND 2.4L: 11.3/6.1/8.0.


ABOVE: EXCELLENT REAR LEGROOM

 
Above and below: BEST COLOUR for this Car.  Met. "Black Diamond" 
though I'll say it's more like PIANO BLACK. Very Classy. Looks A MILLION BUCKS! 
                                          

If you want to BUY this car: I RECOMMEND YOU THIS SALESMAN: 
ALAN TAI: 012-3888-010.  One of the most friendly and patience SALESMAN I ever met.  He's from HYUMAL SS2 (Along SS2 main road, Same row as MUNGO JERRY and PERODUA. 

The place to avoid is HYUNDAI KAH BINTANG Jalan 222, their Service's BAD. NOT-Attentive to me, attended to me after 10 minutes looking at the car. Very "FAKE" service!  Lame excuse like RAN OUT OF BROCHURE. That's all folks, thanks for having the time and patience to read this blog entry.  
MY ORIGINAL WORK!